Shipping & Returns
Last Updated: 16 June 2026
This page explains our current delivery windows, personalisation lead times, and return conditions.
1. Delivery & Pickup Options
EliteFits provides flexible pickup and doorstep delivery options tailored for our customers in Ilorin and nationwide across Nigeria:
Oke-Odo Bus Stop
Collect your order directly at Oke-Odo Bus Stop, Ilorin at zero delivery charge.₦1,000
Doorstep rider delivery across the Tanke area of Ilorin.₦2,000
Doorstep delivery to other areas in Ilorin (GRA, Fate, Challenge, Post Office, etc.).Interstate Waybill
You will be contacted via WhatsApp/Phone after payment to coordinate interstate courier dispatch.Customization Lead Time: Customized jerseys with heat-pressed name/number require an additional 2–3 business days for precision printing and quality inspection prior to dispatch.
2. Returns Policy
Standard, non-customized items in their original condition (unworn, unwashed, tags attached) may be returned within 7 days of delivery for an exchange, store credit, or refund where required by applicable law.
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g. wrong size or wrong kit shipped).
- Store credits will be issued once the return package is received and passes inspection.
Customized Items Exclusion
Correct, non-defective personalised items cannot usually be returned for a change of mind. This exclusion does not apply where the garment is defective, damaged, incorrect, materially misdescribed, or printed differently from the name or number submitted at checkout.
3. Damaged or Erroneous Orders
If an order arrives damaged, incorrect, materially misdescribed, or with an EliteFits printing error, please message us on WhatsApp promptly with your reference and photos. Reporting courier damage within 48 hours helps us investigate, but does not remove rights that cannot lawfully be excluded.